Workspace isolation
Tenant boundaries are designed into every future data path.
Identity and tenancy foundation
One durable foundation for every customer conversation.
Secure email/password access and canonical Workspace tenancy are now in place—without prematurely implementing the CRM domain.
Architectural direction
Built around the boundaries that matter.
Contact-centered
Acquisition channels and conversations will connect to Contacts.
Durable background work
BullMQ and Redis provide a retry-safe execution boundary.